New Flinque AI now scores creator authenticity in real time across 12 platforms. See how
Help centre

Help Centre

Guides and answers for getting the most out of Flinque. Pick a topic or browse the common questions below.

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Getting started

Create an account and run your first creator search.

How to create your Flinque accountSet up a free Flinque account in a couple of minutes and start searching creators, with no credit card needed.How to run your first creator searchRun your first search across Instagram, TikTok, YouTube and X, then narrow the results to a usable shortlist.
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Account and billing

Plans, upgrades, invoices and cancellation.

Flinque plans and pricing explainedA plain breakdown of the Free, Starter and Enterprise plans, what each costs and who each is for.How to upgrade, change or cancel your planUpgrade, downgrade or cancel your Flinque subscription, plus find your invoices, from your account settings.
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Creator discovery

Search four platforms and narrow with filters.

How to search across Instagram, TikTok, YouTube and XSearch more than 10 million verified creators across all four platforms in one place, instead of juggling a tool per network.How to use filters and build a shortlistUse Flinque's 12 filters to narrow a search by creator and audience signals, then save the best fits to a shortlist.
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Vetting and data

Fake-follower detection and the data behind each creator.

How fake-follower detection worksWhat Flinque looks at to estimate how real a creator's audience is, plus why a follower count alone cannot tell you.How to read engagement rate and the data pointsMake sense of engagement rate and the 200+ data points Flinque shows per creator, plus what actually predicts a good partner.
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Free tools

The eight free Instagram tools and how to use them.

The 8 free Instagram tools explainedA rundown of Flinque's eight free Instagram tools, what each one does and when to reach for it.How to use the Engagement Rate CalculatorUse the free Engagement Rate Calculator to measure any public account's engagement in seconds, plus read the result.
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Troubleshooting

Login, data and billing issues, plus how to get help.

Fixing login and access problemsCommon fixes when you cannot sign in to Flinque or a feature is not loading as expected.Billing issues and how to get helpWhat to do about a failed payment, an unexpected charge or a billing question you cannot resolve in settings.

Common questions

How do I get started with Flinque?

Sign up at platform.flinque.com/sign-up to create an account on the Free Plan, which costs $0 and needs no credit card. From there you can search the creator database, apply filters and vet accounts. If you want to try things first without an account, the eight free Instagram tools work straight away in the browser.

How much does Flinque cost?

There is a Free Plan at $0 with no card. Paid plans are Starter at $49 a month and Enterprise at $150 a month, with annual options available. The free tier lets you prove the workflow on real creators before paying, so you upgrade only once it is clearly earning its place.

Which platforms does Flinque cover?

Four: Instagram, TikTok, YouTube and X, across more than 10 million verified creators, all in one search with over 200 data points per creator.

How do I contact support?

You can reach the team at [SUPPORT CONTACT EMAIL]. [ADD ANY OTHER CHANNELS, for example in-app chat or a help form, plus typical response times.]

Still need a hand?

If you cannot find an answer here, the team is glad to help. Reach support at [SUPPORT CONTACT EMAIL].

Contact support