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Help Centre · Platform Health

Flinque system status

Real-time platform health for the Flinque influencer marketing platform. Check current status, view scheduled maintenance, and review incident history.

All systems operational

Platform last checked: just now. For real-time updates, see our live status page at status.flinque.com.

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Get notified about incidents

Subscribe to status updates via email, RSS, or webhook so you know about issues as they happen, not after.

Subscribe at status.flinque.com

  • Email notifications for new incidents
  • SMS alerts for Enterprise customers
  • RSS feed for automated monitoring
  • Webhook events for integrations

Component status

Individual component health. Some components may be affected during partial outages while others remain operational.

Component
Description
Status
Web App
platform.flinque.com
Operational
API
api.flinque.com (REST)
Operational
Authentication
OAuth 2.0 token service
Operational
Webhooks
Real-time event delivery
Operational
Integrations Sync
E-commerce, ad platform, analytics syncs
Operational
Reports & Exports
Async report generation, exports
Operational
Email Notifications
Account, campaign, alert emails
Operational
Marketing Site
www.flinque.com
Operational

For the most up-to-date component status with real-time uptime metrics, visit status.flinque.com.

Status indicators explained

Operational

All systems running normally with expected performance.

Degraded

Service is working but slower than usual or with reduced functionality.

Partial Outage

Some functionality is unavailable but the service is partly working.

Major Outage

Service is unavailable. Engineering team is actively working on resolution.

Scheduled maintenance

Planned maintenance windows are announced in advance with at least 72 hours notice for non-urgent updates.

No scheduled maintenance currently planned

Subscribe to status updates at status.flinque.com to be notified when maintenance is scheduled.

Incident history

Past incidents are kept on the public status page for transparency. We publish post-incident reviews for significant events.

View the full incident archive at status.flinque.com/history. Each incident page includes:
  • Initial detection time and impact summary
  • Affected components and customer impact
  • Real-time updates as the team responded
  • Resolution time and root cause
  • Post-incident review with prevention measures (for major incidents)

Uptime commitments

Our SLA targets vary by plan. See our SLA Policy for full details and service credits.

Plan
Uptime Target
Service Credits
Free
Best effort
Starter
99.5%
Available on request
Enterprise
99.9%
Automatic per SLA

Frequently asked questions

The status page says everything is fine, but Flinque is not working for me. What do I do?

Localized issues (your network, browser, account) may not appear on the status page. Try refreshing, signing out and back in, or trying a different browser. If the problem persists, contact Technical Support.

How quickly does the status page update?

Automated monitoring detects most incidents within 60 seconds. Engineering acknowledges and updates the public status page within 15 minutes for confirmed incidents.

What is included in uptime calculations?

Uptime measures availability of core platform services (web app, API, authentication). Scheduled maintenance windows announced in advance are excluded. Third-party integration outages (Shopify down, Google API issues) are tracked but excluded from our SLA.

Where do I report an outage that is not on the status page?

Use Report an Issue for any platform problem. If we confirm a wider issue, we will publish it on the status page and notify subscribers.

Do you publish post-incident reviews?

For major incidents (sustained outage or significant customer impact) we publish a post-incident review within 5 business days, including timeline, root cause, and prevention measures. Available on the status page incident archive.

Issues with your account?

If status looks healthy but Flinque is not working for you

Localized issues may not appear here. Reach out and we will investigate.