Flinque Creator Bill of Rights
We built Flinque to help brands work with creators, not around them
Every creator profile in Flinque belongs to a real person with real hopes, real work, and real rights. We built the platform on a simple principle: creators are not products to be traded. They are partners whose work powers the industry. This Bill of Rights sets out the specific commitments we make to creators, regardless of whether you ever sign up with us.
These are not marketing promises. They are operational commitments we hold ourselves accountable to, built into our policies, our product, and our contracts with customers. When we fall short, we want to hear about it.
If any right in this Bill is not being honored, use the contact page to tell us.
- Preamble
- Right to Know
- Right to Fair Treatment
- Right to Transparent Scoring
- Right to Challenge Scores
- Right to Opt Out
- Right to Data Control
- Right to Respectful Outreach
- Right to Privacy and Safety
- Right to Non-Discrimination
- Right to Be Protected from AI Misuse
- Right to Remedy and Redress
- Our Commitments as a Platform
- What We Ask in Return
- Contact and Enforcement
1. Preamble
Creators built the influencer marketing industry. Their craft, voice, and relationships with audiences create the value that brands want to access. Yet creators have historically had little visibility into how platforms like Flinque describe them, score them, and surface them to brands.
We believe that building a sustainable influencer marketing industry requires treating creators as partners with rights, not entries in a database. This Bill of Rights is our statement of those rights and our commitments to honor them throughout the Flinque influencer marketing platform.
These rights apply to every creator whose public data appears in our platform. You do not have to have an account with Flinque to hold these rights; we apply them to every creator in our directory.
This Bill of Rights is backed by our Privacy Policy, Data Removal and Right to Erasure Policy, AI Usage Policy, and Acceptable Use Policy.
2. Right to Know
You have the right to know when and how your data is included in Flinque.
2.1 What we index
We collect and analyze public data from social platforms including Instagram, TikTok, YouTube, and X where creators have public accounts. This includes usernames, bios, profile photos, follower counts, post engagement, and publicly visible content.
2.2 What we do not index
- Private accounts or non-public content
- Private messages, DMs, or comments marked as private
- Contact information not published by the creator
- Content shared in closed groups or member-only spaces
2.3 How you can check
Creators can request information about what we hold through our contact page with category “Creator Data Access”. We respond within 30 days with a summary of the data we hold and the scores we have produced.
3. Right to Fair Treatment
You have the right to fair, consistent, and professional treatment by Flinque and by customers using the platform.
3.1 Consistent standards
The same rules, scoring methodology, and data standards apply to all creators in our directory, regardless of follower count, niche, or commercial relationship with Flinque.
3.2 No pay-to-play
Creators cannot pay Flinque for higher scores, preferential placement in search results, or artificially inflated metrics. Our scoring is based on methodology, not commercial arrangements.
3.3 Professional conduct by customers
Customers using Flinque commit through our Acceptable Use Policy to:
- Treat creators with professional respect
- Follow anti-spam rules in outreach
- Honor creator “no” responses
- Not use Flinque data to harass, stalk, or harm creators
- Comply with applicable advertising and endorsement laws
3.4 Enforcement
Customers who mistreat creators face enforcement action up to and including account termination. Creators who report customer violations are taken seriously.
4. Right to Transparent Scoring
You have the right to understand, at a meaningful level, how our scores and classifications work.
4.1 What we publish
For each AI-powered scoring feature, we publish:
- What the score represents at a conceptual level
- What input categories are used (without revealing the precise algorithm)
- What the score does not mean
- Known limitations and edge cases
4.2 Flinque scores explained
4.3 What scores do not do
- They do not determine whether brands can work with you
- They do not reflect your worth, character, or potential
- They do not replace human judgment
- They are estimates, not facts
5. Right to Challenge Scores
You have the right to challenge a score that you believe is inaccurate and to receive a review.
5.1 How to request review
Submit a request through our contact page with category “Score Challenge”. Include:
- Your social media username and profile URL
- The specific score or classification you are challenging
- Why you believe it is inaccurate
- Any supporting context or evidence
5.2 Review process
- Acknowledgment within 5 business days
- Review by our team, not automated dismissal
- Decision within 15 business days with reasoning
- Where we agree with the challenge, the score is updated
- Where we disagree, we explain why
5.3 Possible outcomes
- Score recalculated based on updated data
- Classification changed based on additional context
- Original score upheld with explanation
- Referral for model improvement where the challenge reveals a broader issue
5.4 No retaliation
Challenging a score will not result in any adverse action against you. Challenges are handled on their merits.
6. Right to Opt Out
You have the absolute right to opt out of being included in Flinque.
6.1 Processing timeline
- Verified opt-out requests processed within 48 hours
- Your profile removed from active search and creator views
- Profile flagged as opted-out to prevent re-indexing
- Written confirmation when removal is complete
6.2 No justification required
You do not have to explain why you want to opt out. We respect your choice. We may verify your identity to ensure requests are genuine, but we do not question your reasons.
6.3 Opt-out is reversible
If you change your mind, you can request re-indexing at any time through our contact page.
6.4 Full procedure
Full details are in our Data Removal and Right to Erasure Policy.
7. Right to Data Control
You have the same data protection rights as any other individual, under GDPR, CCPA, and similar frameworks.
- Right to access: request a copy of data we hold about you
- Right to rectification: request corrections to inaccurate data
- Right to erasure: request deletion of your data
- Right to restrict processing: limit how we use your data
- Right to object: object to specific processing activities
- Right to data portability: receive your data in a usable format
- Right to withdraw consent: change your mind about any consent you have given
Our GDPR Compliance and CCPA Compliance policies explain each right and how to exercise it.
8. Right to Respectful Outreach
You have the right to be contacted professionally, honestly, and proportionately by customers using Flinque.
8.1 What customers must do
- Identify themselves and their business honestly
- Make personalized, contextually relevant approaches, not generic blasts
- Respect your stated preferences, including “no”
- Limit follow-ups to 2 to 3 attempts maximum
- Honor unsubscribe requests immediately
- Comply with anti-spam laws (CAN-SPAM, CASL, GDPR, ePrivacy)
8.2 What customers cannot do
- Send the same message to thousands of creators at once
- Continue outreach after you have asked them to stop
- Misrepresent their identity or offer
- Use fake accounts or impersonate other people
- Use AI to generate interchangeable “personalized” messages
8.3 Report bad outreach
If a Flinque customer spams or mistreats you, report it through our Report an Issue page. Include screenshots, the sender’s identity, and any context. Confirmed violations result in enforcement action.
9. Right to Privacy and Safety
You have the right to privacy and safety in how your data is used through Flinque.
- Your private content is not indexed or analyzed
- Your data is not sold for monetary consideration
- Customers are prohibited from using Flinque to stalk, harass, or harm creators
- Home addresses and personal contact details that you have not published are not collected
- Sensitive inferences (race, ethnicity, religion, sexual orientation, health, political views) are not used in scoring
- Security incidents affecting creator data are investigated and addressed
9.1 Protection for vulnerable creators
Minor creators, creators in sensitive niches, and creators who have expressed safety concerns receive additional protections. See our Children’s Privacy Policy.
9.2 Harassment reports
Creators experiencing harassment connected to Flinque can report through our Report an Issue page. Harassment reports are treated as priority issues.
10. Right to Non-Discrimination
You have the right to not be subject to discriminatory treatment by Flinque’s platform, scoring, or processes.
10.1 Our commitments
- Sensitive attributes (race, ethnicity, religion, sexual orientation, gender identity, disability, national origin, age) are not used as inputs to scoring
- We monitor for disparate impact in scoring outcomes
- We investigate reports of biased outcomes
- We work to reduce bias in training data where identified
10.2 Known limitations
We acknowledge that AI systems can reflect biases in training data. Niche content, non-English content, smaller creator accounts, and emerging creator types may be scored less accurately. We work continuously to improve.
10.3 Report bias
If you believe you have experienced biased or discriminatory scoring, report it through our contact page with category “AI Concern”. Bias reports are investigated as priority matters.
11. Right to Be Protected from AI Misuse
AI is changing the creator economy. You have specific rights in how AI is used in connection with you.
- No impersonation: Flinque and our customers are prohibited from using AI to impersonate you, clone your voice, or fake your image without your consent
- No deepfakes: generating synthetic media purporting to show you is prohibited
- No false relationships: AI cannot be used to fabricate prior relationships or correspondence with you
- Human accountability: when AI is used in outreach or content related to you, a human is accountable for it
- Transparent AI use: AI-generated content is labeled as such within the platform
- No fully automated decisions: AI outputs do not lead to decisions about you without human involvement
Full details are in our AI Usage Policy.
12. Right to Remedy and Redress
When things go wrong, you have the right to meaningful remedy.
12.1 Response commitments
12.2 If we fall short
- We acknowledge the shortfall openly
- We explain what went wrong
- We take steps to make it right
- We use your feedback to improve our processes
12.3 External remedies
Where we cannot resolve an issue to your satisfaction, you retain the right to lodge complaints with data protection authorities, consumer protection agencies, or pursue legal remedies. Our internal processes do not limit your external rights.
13. Our Commitments as a Platform
Beyond specific rights, Flinque commits to the following as a platform:
- Transparency: we publish our policies and keep them accurate
- Accountability: we hold ourselves to the standards in this Bill of Rights
- Listening: we take creator feedback seriously and use it to improve
- Continuous improvement: we refine our scoring, bias detection, and processes over time
- Advocacy: we advocate for responsible practices in the broader influencer marketing industry
- Education: we help customers understand how to work with creators respectfully
- No race to the bottom: we will not compete on lowered standards for creator protection
These commitments guide how we build products, write contracts, enforce our policies, and run our business.
14. What We Ask in Return
This Bill of Rights is a commitment from us. To make it work well, we ask creators to:
- Tell us when something is wrong: reports help us improve
- Engage in good faith: false reports or abuse of our processes harm other creators
- Respect our team: our support staff are people too, and professional communication helps everyone
- Help us learn: your feedback on scores, features, and policies shapes the platform
We cannot promise perfect outcomes, but we can promise to work hard, listen carefully, and correct course when we miss.
15. Contact and Enforcement
To exercise any of the rights in this Bill, report a concern, or share feedback, contact us directly.
Attn: Creator Relations
#8, Newbury Street
700 Boylston St
Boston, Massachusetts 02116
United States
Creator requests: flinque.com/contact
Report an issue: flinque.com/report-an-issue