Privacy Policy

Who We Are
Scope of This Privacy Policy
Key Definitions
Personal Data We Collect
4.1 Data You Provide to Us
4.2 Data Collected Automatically
4.3 Influencer Data from Public Sources
4.4 Data from Third Parties
Purposes and Legal Bases for Processing
Cookies, Pixels and Tracking Technologies
How We Use Influencer Profile Data
How We Share Personal Data
International Data Transfers
Data Retention
Security
Your Privacy Rights
12.1 EU/EEA, UK and European Users
12.2 California and Certain US States
12.3 Canada, Australia and Other Regions
Exercising Your Rights and Removal Requests
Children’s Privacy
Third-Party Websites and Services
Changes to This Privacy Policy
Contact Information
Relationship to Other Policies

Last updated: 8 December, 2025

This Privacy Policy explains how Flinque (“Flinque”, “we”, “us”, or “our”) collects, uses, discloses and protects personal information when you visit our website, use our software-as-a-service platform, or interact with us in any other way.

Flinque is operated by a company registered in India and provides services globally, with a primary focus on brands and users located in the United States, Canada, Spain, Australia and the wider European region. We take privacy and data protection seriously and aim to comply with applicable data protection laws, including but not limited to the EU/EEA General Data Protection Regulation (“GDPR”), the UK GDPR, and relevant privacy regulations in the US, Canada, Spain, Australia and other jurisdictions where we operate.

1. Who We Are

Flinque is an influencer discovery and analytics platform. We aggregate publicly available influencer profile data from various online sources and social media platforms and make that information searchable for brands and agencies under a subscription model.

For the purposes of applicable data protection laws, Flinque is typically the “data controller” for personal information we collect directly from you (e.g., when you sign up as a brand user). For influencer profile data we obtain from public sources, we act as a separate, independent controller of those public records.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

Visitors to our website and landing pages;
Registered brand and agency users of the Flinque platform;
Influencers / creators whose publicly available social media and related information is included in the Flinque database;
Individuals who contact us by email, support forms or other communication channels.

This Privacy Policy does not apply to other websites, apps, or services you may access through Flinque, including social media platforms (e.g., Instagram, TikTok, YouTube, X/Twitter) or e-commerce platforms (e.g., Amazon, Shopify, WooCommerce, BigCommerce, Adobe Commerce / Magento, OpenCart). Those are governed by their own privacy policies.

3. Key Definitions

For clarity in this Privacy Policy:

“Personal data” or “personal information” means any information that relates to an identified or identifiable individual (such as a name, username, email address, profile photo, or other data).
“Influencer” or “creator” means any individual whose social media profile, content, or related metrics we index from publicly accessible sources.
“Brand user” or “customer” means any business, agency, or individual who creates an account on Flinque to search and analyze influencer data.
“Platform” means the Flinque website, application and any related tools, features, or services we provide.

4. Personal Data We Collect

4.1 Data You Provide to Us

We collect the following categories of personal data directly from you when you interact with us:

Account and contact information: name, company name, job title, email address, password (stored securely via hashing), country and any other profile information you choose to provide.
Billing and subscription data: subscription plan information, billing address, payment status and other transactional data (payment details are typically processed by third-party payment processors; we do not store full card numbers).
Communications: any messages you send to us via email, contact forms, support tickets or other channels, including the content of your inquiries and our responses.
Uploaded or imported data: information you choose to import into Flinque, such as influencer lists or contact details via CSV or other formats (for example, if you upload a CSV file containing influencer handles, emails or campaign notes).

4.2 Data Collected Automatically

When you visit our website or use our platform, we automatically collect certain information using cookies, pixels, scripts and other tracking technologies, including:

Technical data: IP address, browser type and version, device identifiers, operating system, language settings, referring URLs, and information about the pages you view and how you navigate our site.
Usage data: timestamps of visits, pages viewed, features used, search queries performed within the platform, click patterns, and other interaction data.

We use, among others, Google Analytics (GA), Google Search Console (GSC), Google Tag Manager (GTM), Meta Pixel, Google Ads tags, and Microsoft Clarity, as well as other analytics and advertising tools from time to time, to understand usage patterns and improve our services.

4.3 Influencer Data from Public Sources

A core part of Flinque’s service is indexing and aggregating information about influencers and creators from publicly accessible online sources. This may include:

Publicly available social media profile information such as username/handle, name (if provided), profile photo, biography, public follower and following counts, public posts, and stories or videos that are public at the time of collection;
Publicly visible metrics such as likes, comments, shares, views, engagement rates, and estimates derived from such metrics;
Publicly visible content attributes (for example, categories, hashtags, languages used, content style, and other metadata derived from public posts);
Publicly available contact information shared by the influencer on their profile (such as business email address or website) or on their own external website;
Other public internet sources where influencers or brands have intentionally published information (such as websites, marketplaces, or public directories).

We do not intentionally collect or process private messages or private content that is not publicly visible at the time of collection.

4.4 Data from Third Parties

We may receive additional information from third-party providers, such as:

Analytics providers, advertising networks, and measurement partners;
Payment providers and billing platforms;
E-commerce or affiliate platforms (e.g., Amazon, Shopify, WooCommerce, Adobe Commerce / Magento, BigCommerce, OpenCart or similar) when brands choose to connect their stores to Flinque for performance tracking;
Data enrichment or fraud detection providers that help us calculate engagement quality, fake follower probability, or related risk scores.

5. Purposes and Legal Bases for Processing

We process personal data for the purposes and under the legal bases set out below (under the GDPR and similar laws). Depending on your location, one or more legal bases may apply.

Providing and operating the platform: to create and manage your account, provide our features, respond to your requests, and deliver subscription services. Legal basis: performance of a contract with you; legitimate interests.
Maintaining our influencer database: to gather, update, analyze and present publicly available influencer data so brands can discover and evaluate potential collaborators. Legal basis: legitimate interests in providing a professional influencer discovery service, balanced with reasonable expectations of influencers who publish their information publicly.
Improving our services and user experience: to analyze usage behavior, troubleshoot issues, develop new features, and optimize our website and platform. Legal basis: legitimate interests; in some regions, consent for certain cookies/trackers.
Marketing and communication: to send you service-related announcements, updates, newsletters, and promotional information, where permitted. Legal basis: legitimate interests or consent, depending on applicable law.
Security, fraud prevention and abuse detection: to protect our platform, users and data from unauthorized access, misuse or misuse, and to detect fake follower patterns or fraudulent activity. Legal basis: legitimate interests; legal obligations.
Legal compliance and enforcement: to comply with applicable laws, respond to lawful requests, enforce our Terms & Conditions and other policies, and protect our rights and interests. Legal basis: legal obligation; legitimate interests.

6. Cookies, Pixels and Tracking Technologies

We use cookies, pixels, tags, scripts and similar technologies on our website and platform to:

Recognize you when you return to our site;
Keep you logged in and maintain session state;
Analyze how our site and platform are used (e.g., via Google Analytics and Microsoft Clarity);
Measure and optimize advertising campaigns (e.g., via Meta Pixel, Google Ads and similar tools).

Some cookies are essential for operation, while others are used for analytics or marketing. In some jurisdictions, we request consent before placing non-essential cookies.

7. How We Use Influencer Profile Data

We use publicly available influencer data to:

Index and categorize influencer profiles in our database;
Provide brands with tools to search, filter and analyze influencers based on metrics;
Generate aggregated analytics and insights;
Support brand decision-making for collaborations and campaigns.

We do not claim ownership of influencer content. Brands may request removal (Section 13).

We may share personal data with:

Service providers (hosting, analytics, payment processing, email, support systems);
Integrated platforms you choose to connect with;
Professional advisors and authorities where legally required;
Business transfer partners in mergers, acquisitions, or reorganizations.

We do not sell personal data. Certain US laws may classify targeted advertising as “selling”; opt-out rights are respected.

9. International Data Transfers

Your data may be transferred to countries outside your own (e.g., India). Where required, standard contractual clauses and other safeguards are applied.

10. Data Retention

We retain data for only as long as necessary:

Brand account data: retained during your subscription and a reasonable period after.
Influencer data: retained while publicly available or until removal is requested.
Cookies/analytics: per Cookie Policy and provider rules.

11. Security

We implement technical and organizational security measures, including encryption, restricted access, secure hosting, and monitoring. No method is 100% secure, but we take reasonable steps to protect data.

12. Your Privacy Rights

Depending on your jurisdiction, your rights may include:

Access, correction, deletion
Restrict or object to processing
Data portability
Withdraw consent
File complaints with authorities

12.1 EU/EEA, UK and European Users

You may object to processing based on legitimate interests and exercise GDPR rights.

12.2 California and Certain US States

Users may access, delete, or opt out of certain data sharing. Rights follow state laws (e.g., CCPA/CPRA).

12.3 Canada, Australia and Other Regions

Comparable rights apply, including access, correction, deletion, and consent withdrawal.

13. Exercising Your Rights and Removal Requests

Influencer removal requests are usually processed within 48 hours.

14. Children’s Privacy

We do not knowingly collect data from children under 16 and delete such data promptly if discovered.

15. Third-Party Websites and Services

We are not responsible for third-party platform privacy practices. Users should review their policies.

16. Changes to This Privacy Policy

We may update this policy and revise the “Last updated” date. Major changes may include additional notices.

17. Contact Information

Flinque – Privacy Contact
Email: support@flinque.com
Postal address: 6th Floor, Shahpuri Tirath Singh Tower, 609, C-58, near Janak Cinema Complex, Janakpuri, New Delhi, Delhi 110058, India

18. Relationship to Other Policies

This Privacy Policy complements our Terms & Conditions, Cookie Policy, Data Privacy & Security Policy, User Agreement, Refund Policy, and jurisdiction-specific notices.