Table of Contents
- Data Retention Policy
- 1. Purpose of this Policy
- 2. Categories of Data We Collect and Retain
- 3. Retention Periods
- 4. Influencer Data Removal Requests
- 5. Brand Data Removal Requests
- 6. Data Minimization Practices
- 7. Data Storage and Security
- 8. Compliance with Global Data Protection Laws
- 9. User Rights Related to Retention
- 10. Automated Removal and Monitoring
- 11. Data Backups
- 12. Updates to This Policy
- 13. Contact Information
Data Retention Policy
Last updated: 8 December 2025
This Data Retention Policy explains how Flinque collects stores retains anonymizes and deletes personal information and platform generated data. Flinque is operated from India and provides services globally including in the United States Canada Spain Australia and all European Union member states. This policy should be read together with our Privacy Policy our Data Privacy Policy our Terms and Conditions and our GDPR Compliance Policy.
1. Purpose of this Policy
The purpose of this policy is to establish clear rules for how long Flinque keeps different categories of data how we ensure compliance with global data protection requirements and how users can request deletion or correction of their information. We follow strict retention practices to reduce risk protect user rights and maintain transparency.
2. Categories of Data We Collect and Retain
2.1 Publicly Available Influencer Information
We collect and display only information that influencers have made publicly available such as usernames follower counts engagement data content types profile images bios and platform activity. This information is collected for the sole purpose of providing our influencer discovery service. Since this information is already public we retain it only as long as it remains publicly accessible. If a profile becomes private deleted or restricted it is removed or suppressed from our platform during the next scheduled data refresh.
2.2 Brand User Account Information
This includes account creation information login credentials communication emails billing identifiers subscription details activity logs saved lists and internal usage data. We retain this data for as long as the user maintains an active account. After account closure certain records will be retained where required by law for fraud prevention accounting and regulatory compliance.
2.3 Technical and Analytics Data
Flinque uses cookies analytics tools and tracking technologies including Google Analytics Google Search Console Google Tag Manager Meta Pixel Microsoft Clarity and advertising pixels. This data is retained according to the storage limits set by each technology provider and as permitted under applicable laws including GDPR CCPA PIPEDA and the Australian Privacy Act. Retention periods may vary between 14 days and 26 months depending on settings and reporting needs.
2.4 Data Uploaded by Brands
Brands may upload data to the platform such as CSV files contact lists and influencer notes. This data belongs to the brand user and is retained for as long as the account is active unless the brand deletes the data directly from their dashboard or submits a deletion request. All deletions are irreversible.
2.5 Communication Records
This includes support messages emails submitted forms internal chat transcripts and issue resolutions. These records are retained for a minimum of 24 months to maintain operational integrity and auditability then securely archived or deleted.
3. Retention Periods
| Data Type | Retention Period |
|---|---|
| Public influencer information | Until it is removed from public sources or upon a valid deletion request |
| Brand user account data | For the duration of the account and up to 7 years after closure where legally required |
| Technical analytics data | 14 days to 26 months depending on provider settings |
| Uploaded brand content | Until user deletes it or account is closed |
| Support communications | Minimum 24 months then archived or deleted |
| Billing and financial records | Up to 7 years for tax and regulatory compliance |
4. Influencer Data Removal Requests
Influencers may request removal of their information even if such information was publicly available at the time of collection. Removal requests must be sent to support@flinque.com. We will remove or anonymize their data within 48 hours subject to verification. Removal applies to all search listings profile views saved lists and cached copies.
5. Brand Data Removal Requests
Brand users may request deletion of their account data stored logs uploaded files and saved lists. To protect security we may require identity verification. Requested deletions will be completed within 48 hours unless retention is required by law.
6. Data Minimization Practices
Flinque collects only data necessary for legitimate business operations and service delivery. Redundant or unused records are periodically purged. We do not collect sensitive data such as financial content from influencers personal addresses private messages or non public images.
7. Data Storage and Security
All retained data is stored using secure redundant storage systems with encryption in transit and at rest. We comply with major international security and privacy standards. Additional details are outlined in our Security Policy.
8. Compliance with Global Data Protection Laws
Flinque adheres to applicable laws including GDPR CCPA CPRA PIPEDA the Australian Privacy Act and relevant state regulations within the United States. Retention periods and processing practices are designed to align with these frameworks.
9. User Rights Related to Retention
- Right to access personal data
- Right to request deletion or correction
- Right to restrict or object to processing
- Right to data portability where applicable
- Right to lodge a complaint with a regulatory authority
10. Automated Removal and Monitoring
We use automated monitoring to detect outdated influencer data suspended accounts or inactive profiles. These profiles are removed from listings automatically. Scheduled scans occur regularly to maintain data accuracy.
11. Data Backups
Secure backups are maintained for operational continuity and disaster recovery. Backup data follows separate retention schedules but is never used for analytics or profiling. Deletion requests are applied to backups during the next purge cycle.
12. Updates to This Policy
Flinque may update this policy to reflect legal changes service improvements or new data practices. Updated versions will be posted on this page with the latest revision date.
13. Contact Information
For questions or requests related to this policy contact:
Flinque Legal Compliance Team
Email: support@flinque.com
Address: 6th Floor Shahpuri Tirath Singh Tower 609 C 58 near Janak Cinema Complex Janakpuri New Delhi Delhi 110058 India