Table of Contents
- Data Processing Agreement
- 1. Introduction
- 2. Definitions
- 3. Scope of Data Processing
- 4. Responsibilities of the Controller
- 5. Responsibilities of the Processor
- 6. Subprocessors
- 7. International Data Transfers
- 8. Security Measures
- 9. Data Subject Rights
- 10. Data Breach Notification
- 11. Data Retention and Deletion
- 12. Audit Rights
- 13. Limitation of Liability
- 14. Governing Law
- 15. Contact Information
Data Processing Agreement
Last Updated: 8 December 2025
Contact Email: support@flinque.com
Registered Address: 6th Floor Shahpuri Tirath Singh Tower 609 C-58 near Janak Cinema Complex Janakpuri New Delhi Delhi 110058 India
1. Introduction
This Data Processing Agreement governs how Flinque processes personal data on behalf of customers who subscribe to or use our influencer discovery platform. This agreement forms an integral part of the Terms and Conditions available at https://www.flinque.com/terms-conditions/ and complies with applicable data protection laws including GDPR CCPA CPRA PIPEDA Australian Privacy Act and other global regulations.
2. Definitions
Customer: Any entity or individual who subscribes to Flinque services.
Processor: Flinque acts as a data processor when handling customer uploaded data.
Controller: Customer acts as the data controller for information they provide or upload.
Personal Data: Information relating to an identifiable natural person.
Processing: Any operation performed on personal data including storage retrieval use transmission or deletion.
3. Scope of Data Processing
Flinque processes personal data solely for the purpose of operating the influencer discovery platform. Processing includes:
- Storing customer account details
- Managing login and authentication events
- Handling customer imported data files via CSV
- Maintaining system logs for security
- Improving platform performance and analytics
Flinque does not sell customer data or creator data. Flinque processes only publicly available creator information collected from public sources which is detailed in our Privacy Policy.
4. Responsibilities of the Controller
The customer confirms that:
- They have the right to provide personal data to Flinque
- Their use of the platform complies with all applicable laws
- They have obtained all required permissions for any imported data
- They will notify Flinque of any inaccuracies or required corrections
5. Responsibilities of the Processor
Flinque agrees to:
- Process personal data only on documented instructions from the customer
- Maintain appropriate technical and organizational safeguards
- Ensure staff are bound by confidentiality obligations
- Maintain role based access controls across systems
- Assist the customer with compliance requests where legally required
6. Subprocessors
Flinque may engage subprocessors for hosting analytics or infrastructure. These providers may include AWS Google Cloud Meta Pixel Google Analytics Google Tag Manager Google Search Console Microsoft Clarity and related platforms. All subprocessors are evaluated to ensure they meet required security and privacy standards. Customers will be notified of material changes to subprocessors.
7. International Data Transfers
Data may be transferred globally including to the United States Spain Australia Canada and the European Union. Flinque implements appropriate safeguards including Standard Contractual Clauses and equivalent international transfer mechanisms.
8. Security Measures
Flinque maintains strict security controls including:
- Data encryption in transit and at rest
- Secure access management
- Continuous platform monitoring
- Firewall and intrusion detection configurations
- Regular vulnerability assessments
Further details are available in our Security Policy.
9. Data Subject Rights
Flinque assists customers in responding to data subject requests including access correction restriction objection portability or erasure under GDPR CCPA and other global laws.
Creators or individuals appearing in publicly available profiles may request removal of their information through our Data Removal Policy. Requests are processed within 48 hours.
10. Data Breach Notification
Flinque will notify the customer without undue delay after becoming aware of a data breach affecting customer data. Notifications include breach nature likely consequences and measures taken to mitigate impact.
11. Data Retention and Deletion
Flinque retains customer account data only for as long as necessary to provide services or meet legal obligations. At termination or upon request Flinque deletes customer data in line with our Data Retention Policy.
12. Audit Rights
Upon reasonable notice customers may request information to verify compliance. Flinque will provide relevant documentation or certifications to demonstrate adherence to this agreement.
13. Limitation of Liability
Flinque liability is limited to the extent permitted under applicable law and as described in our Terms and Conditions.
14. Governing Law
This agreement is governed by the laws of India without affecting mandatory protections available under US EU Canada or Australia data protection laws.
15. Contact Information
Questions about this Data Processing Agreement should be directed to support@flinque.com.