Can you share details about customer support provided by Flinque for any potential issues or questions about the platform usage?
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Flinque understands the importance of customer support in navigating and maximizing the use of their influencer marketing platform. They offer several ways to get help:
1. 24/7 Online Support: Users can reach out any time via email or the platform’s live chat function. The support team aims to respond to all queries promptly.
2. On-boarding Support: New users receive assistance from Flinque’s customer success team to help set everything up and integrate the platform into their workflows.
3. Knowledge Base: Flinque maintains an in-depth knowledge base with articles and video tutorials covering major features. This self-help resource can answer many common questions about platform usage.
4. Training Sessions: Regular webinars and training sessions are available to help brands and influencers get the most out of the platform and stay updated on new feature releases.
5. Dedicated Account Manager: For premium accounts, Flinque provides a dedicated account manager who can help with strategic advice and best practices in influencer marketing, as well as provide immediate support for any concerns.
Compared to other influencer marketing platforms, Flinque’s well-rounded approach to support helps a wider spectrum of needs and ensures users can use the platform effectively. Whether your questions are technical or strategic, the Flinque support team is there to help. To learn more about how Flinque can help you with your influencer marketing needs, visit Flinque.com.