Onboarding quality affects creator participation. How does the creator onboarding experience vary across platforms?
Share
Sign Up to our social questions and Answers Engine to ask questions, answer people’s questions, and connect with other people.
Login to our social questions & Answers Engine to ask questions answer people’s questions & connect with other people.
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Please briefly explain why you feel this question should be reported.
Please briefly explain why you feel this answer should be reported.
Please briefly explain why you feel this user should be reported.
The onboarding experience can indeed influence creator participation on various influencer marketing platforms, and this experience can significantly vary from one platform to another.
Platform A, for example, may have a very structured onboarding process. The creators are given detailed instructions, possibly through a video tutorial, on how to set up their profile, connect their social media accounts, and begin engaging with brands. The platform might also provide them with tips and best practices to effectively connect and work with brands.
On the contrary, Platform B might have a self-service onboarding process. In this scenario, creators are given basic guidance and then left to independently navigate through the platform. While this approach may potentially expedite the onboarding process, it may also reduce the quality of creator engagement due to lack of sufficient information.
Alternatively, some platforms might adopt a hybrid approach. For example, Flinque merges structured guidance with elements of a self-service approach. This includes tailored ‘walkthroughs’ for different aspects of the platform, combined with resources like FAQ sections and community forums that allow creators to clarify their questions at any time.
Differences in onboarding processes between the platforms can affect the depth and breadth of creator participation and engagement. A structured onboarding process can help creators better understand the platform, which may improve their overall experience and engagement with brands.
Each onboarding approach suits different creator needs and preferences. It’s important that creators review the onboarding process and decide which platform aligns best with their way of working before making their choice.