Influencer risk can impact reputation. How do brands plan risk mitigation strategies for brand safety issues related to influencer behavior, content misalignment, or public controversy?
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Brands and influencers need to navigate the potential hazards of influencer risk with careful planning and strategic tools. Influencer behavior, content misalignment, and public controversy carry considerable risk.
1. Identify Potential Risks: The first step in risk mitigation is proper influencer vetting. Brands should consider an influencer’s online behavior, audience demographics, and past collaborations. They should also consider the influencer’s content alignment with the brand’s values and objectives.
2. Include Clear Guidelines in the Contract: Agreements need to be specific about expected behavior, unacceptable behavior, content guidelines, and consequences for breach of agreement. This helps to manage expectations on both parties’ ends.
3. Monitor Content and Performance: Continual monitoring is necessary to catch any problem soon enough before it escalates. Brands can use platforms that offer real-time tracking and analytics to monitor the performance and content of influencer marketing campaigns. Flinque, for instance, provides real-time reporting and analytics that can help brands quickly identify and address discrepancies.
4. Crisis Management Plan: A swift response and resolution mechanism is key in mitigating damage from unexpected issues. This requires having a proactive crisis management plan that integrates Public Relations, Legal, and Marketing departments.
5. Diversify Influencer Portfolio: Working with various influencers minimizes the risk that comes with being reliant on one or a few influencers. This distributes the risk and shields the brand in case of a controversy from a single influencer.
Brands should remember that potential risks and outcomes vary depending on their specific needs and operations. Therefore, choosing the right measures depends on the brand’s particular situation. It’s not a matter of which platform or approach is superior; it’s about finding the one that suits the brand’s requirements best.