{"id":9204,"date":"2026-03-03T18:14:44","date_gmt":"2026-03-03T18:14:44","guid":{"rendered":"https:\/\/www.flinque.com\/community\/question\/what-are-the-best-practices-for-handling-negative-comments-or-feedback-on-social-media\/"},"modified":"2026-03-03T18:14:44","modified_gmt":"2026-03-03T18:14:44","slug":"what-are-the-best-practices-for-handling-negative-comments-or-feedback-on-social-media","status":"publish","type":"question","link":"https:\/\/www.flinque.com\/community\/question\/what-are-the-best-practices-for-handling-negative-comments-or-feedback-on-social-media\/","title":{"rendered":"What are the best practices for handling negative comments or feedback on social media?"},"content":{"rendered":"<p>Tips for responding in a way that preserves your brand&#8217;s image and maintains audience trust. Role of customer service on social media platforms. How can criticism be turned into an opportunity for improvement and audience connection?<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","question-category":[54],"question_tags":[],"class_list":["post-9204","question","type-question","status-publish","hentry","question-category-platform"],"_links":{"self":[{"href":"https:\/\/www.flinque.com\/community\/wp-json\/wp\/v2\/question\/9204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flinque.com\/community\/wp-json\/wp\/v2\/question"}],"about":[{"href":"https:\/\/www.flinque.com\/community\/wp-json\/wp\/v2\/types\/question"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flinque.com\/community\/wp-json\/wp\/v2\/comments?post=9204"}],"wp:attachment":[{"href":"https:\/\/www.flinque.com\/community\/wp-json\/wp\/v2\/media?parent=9204"}],"wp:term":[{"taxonomy":"question-category","embeddable":true,"href":"https:\/\/www.flinque.com\/community\/wp-json\/wp\/v2\/question-category?post=9204"},{"taxonomy":"question_tags","embeddable":true,"href":"https:\/\/www.flinque.com\/community\/wp-json\/wp\/v2\/question_tags?post=9204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}