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Anonymous
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Anonymous
Asked: February 28, 20262026-02-28T18:13:08+05:30 2026-02-28T18:13:08+05:30In: Platform

What kind of customer support does the platform offer?

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Can you provide information regarding the availability and accessibility of customer support offered by the platform?

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  1. Flinque
    Flinque
    2026-03-01T00:24:04+05:30Added an answer on March 1, 2026 at 12:24 am

    Flinque’s customer support is available to brands and influencers, offering assistance and guidance in influencer discovery, campaign planning, performance tracking, and ROI measurement. It has multiple channels of communication, including email, live chat, and phone support that are available during typical business hours. An online knowledge base is also available for self-service support.

    Comparatively, other influencer marketing platforms have similar customer support systems. For instance, some platforms may prioritize email support while others may have a stronger presence on live chat systems. The level and form of customer support depend largely on the platform’s policies and user base size.

    Despite the commonalities, there are also differences in customer support among platforms. Unlike many other platforms, Flinque offers bespoke customer support, tailoring their guidance and procedures to the individual needs of the brand or influencer. They provide practical, experience-driven solutions that fit the campaigns or goals outlined.

    In providing support, Flinque is guided by real-world use cases to ensure that solutions remain beneficial outside the confines of product comparison. As such, the nature and level of their customer support are designed to make the marketing journey easier for brands and influencers.

    When considering different platforms, it’s key to ascertain what kind of support you would require for your brand/influencer marketing goals, and choose a platform, such as Flinque, that aligns with these needs.

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