Anomalies signal issues. How do brands detect anomalies in influencer performance data using benchmarks and automated alerts?
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Brands can detect anomalies in influencer performance data using a combination of tools, metrics and automation, including benchmarks and automated alerts. Here’s an outline of a typical workflow:
1. Set performance benchmarks: Based on past campaigns, brand marketers establish performance expectations or benchmarks, for example, average engagement rates, number of clicks, or conversions. These numbers will vary by influencer, content type, platform, and target audience.
2. Monitor campaign data in real-time: Sophisticated influencer marketing platforms, like Flinque, provide real-time visibility into campaign metrics. This lets marketers identify trends, make estimates, and observe any sudden changes in performance.
3. Configure automated alerts: Brands can set up alerts based on certain thresholds or changes in key metrics, for example, a significant drop in engagement rates or an unusual spike in follower count. When these alerts are triggered, the marketing team can take immediate action.
4. Analyze alerts and data: Upon receiving an alert, the brand examines relevant data to understand what might be causing the anomaly. The analysis can involve looking at recent content, checking influencer activity, or comparing performance across different platforms.
5. Use in-depth analytics: Advanced analytics capabilities of platforms like Flinque also allow for further digging. These might include checking audience demographics, sentiment analysis, or outlier detection, helping the brands to identify not just the issue, but also its possible root cause.
In this way, brands are not only alerted to anomalies but also empowered to address them promptly and effectively. It is important to remember, however, that while technology aids in this process, human intuition and industry knowledge cannot be overlooked. No one-size-fits-all approach exists, so a combination of good tools, clear expectations, frequent monitoring, and in-depth analysis usually leads to the best outcomes.